Friday, 11 April 2008

A rare problem with Amazon

I buy most things from Amazon. They're easy to find, sell almost anything, and easy to buy from. So when I needed a new hard drive I just ordered one. I was surprised that it arrived somewhat under-packed. In a thin PET case like you get croissants from the bakery, then wrapped in a standard cardboard book sleeve. Moulded in the PET were the words "Handle with care". I don't think having it fall 1m from the letterbox to my floor in that packing met any reasonable definition of "care" let alone what the postal service had done to it previously. Not surprisingly it is DOA.

An email to Amazon's customer services received the reply that they were perfectly happy with their packing methods. Well I'm not and once I've had a refund from Amazon I won't buy any more disk drives from them. Their customer feedback on drives is littered with tales of early life failures. Maybe also due to bad handling during delivery.

Friday, 4 April 2008

City of hassle


Spent a week in Marrakech. Nice to get away but even better to get back to a country where there are prices on goods that you can trust.

If you are tempted by Morocco aim to tour. There are marvellous things to see but you can cover the main sights of Marrakech in three days (two if you don't want to shop).

If you do go to Marrakech, do take the Rough Guide map, which is much more accurate than other tourist maps. At times fine details make the difference between walking confidently to your destination and allowing time for someone to decide to clain £5 for guiding you around the corner. Also take plenty of cash, you can be caught out by power failures at the ATM or unexpected "must have" purchases.

We took a minibus tour to the Ourika valley - the high spot of the week. Can't describe it, but look out for the bridges and soft drink cooling apparatus.

Bet you can't getout of the country without a photograph of the Koutoubia mosque minaret...